Robust protection with advanced encryption and safeguards against cyber threats, ensuring your data and transactions remain secure.
Reliable financial solutions available in 99% of countries, supporting healthcare professionals globally.
Flexible payment methods, including Visa, MasterCard, bank transfers, and more.
Manage finances on the go with the AfyaPay mobile app, available on both Play Store and App Store.
Affordable transaction fees designed to save you money while maximizing value.
Seamless access to fast and secure financial services tailored for the healthcare industry.
If your KYC submission is rejected, AfyaPay will provide an explanation and guidance on what changes are needed. Review the feedback, make the necessary adjustments, and resubmit your documents for verification.
Yes, AfyaPay takes your privacy and data security very seriously. All KYC information is encrypted and stored securely, complying with data protection laws and industry standards.
The KYC process typically takes between 24 to 48 hours, depending on the completeness of the documents provided. In some cases, additional verification may be needed, which could extend the process.
Depending on the region and the level of security required, biometric data such as facial recognition may be requested for enhanced verification.
To verify your identity, take a clear selfie holding your identification document (e.g., your ID card or passport). Ensure that the image is well-lit, in focus, and that your face and document details are visible.
If you are missing certain documents, please contact AfyaPay customer support for assistance. We may be able to suggest alternative forms of documentation or guide you through the process.
The KYC form requires the following information:
You can upload your documents directly through the AfyaPay app or website in the dedicated KYC section. Make sure all documents are clear, recent (usually within the last 3 months), and in an accepted format (e.g., PDF, JPG, PNG).
To complete the KYC process, you may need to provide one or more of the following documents:
The KYC (Know Your Customer) process is designed to verify your identity and ensure compliance with regulatory standards. This helps protect both you and AfyaPay against fraud and unauthorized activities, providing a safe and secure environment for all users.
You can reach out to us via email, phone, or our contact form on the Contact Us page or Our Official Virtual Help Desk. Our customer support team is here to help with any questions or issues you may have.
Yes, AfyaPay considers applicants with varying credit backgrounds. We aim to support as many healthcare professionals as possible, offering flexible solutions and financial assistance.
AfyaPay offers transparent and reasonable pricing with no hidden fees. We strive to provide cost-efficient services that meet your financial needs.
Our loan application process is simple and can be completed online in just a few minutes. You will need to provide some basic information and may be required to submit collateral or security depending on the type of loan.
AfyaPay supports a variety of payment options, including Visa, MasterCard, bank transfers, and cryptocurrency, providing flexible solutions for our users.
Absolutely! AfyaPay is available in 99% of countries, making it easy for healthcare professionals and institutions around the world to access our services.
Yes, AfyaPay uses advanced security measures, including full data encryption and protection against DDoS attacks, to ensure your information and transactions remain secure.
AfyaPay offers a variety of services, including personal banking, corporate banking, personal loans, and specialized financing for startups in the healthcare industry.